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Privacy Policy

Welcome to Chatfield Wine & Spirits. Protecting your privacy is of utmost importance to us. This privacy policy explains how we collect, use, and protect your information when you engage with our services, including email and SMS marketing. By using our services, you agree to the practices outlined in this policy.

Effective Date

11 November 2024

1. Information We Collect

 

We collect the following types of information when you interact with us:


a. Personal Information

  • Name

  • Email address

  • Phone number

  • Address

b. Non-Personal Information

  • Device information

  • IP address

  • Browser type

  • Interaction data (e.g., emails or SMS messages you open and links you click)

2. How We Use Your Information

We use the information collected to:

  • Send promotional offers, updates, and news about Chatfield Wine & Spirits via email and SMS.

  • Improve our products, services, and customer experience.

  • Comply with legal and regulatory requirements.

Note: Marketing of alcoholic products is restricted to individuals aged 21 and older. By signing up for our marketing communications, you confirm you are of legal drinking age.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service providers (e.g., email and SMS platforms like Klaviyo) to facilitate marketing communications.

  • Legal authorities if required by law.

4. Your Rights

You have the right to:

  • Opt-out of email or SMS marketing at any time by clicking the 'Unsubscribe' link in our emails or replying 'STOP' to our SMS messages.

  • Request access to the personal information we hold about you.

  • Request deletion of your personal data, subject to legal obligations.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no system can guarantee 100% security

 

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic and improve our services. You can control cookies through your browser settings.

7. Age Restriction

Our services, including marketing communications, are intended for individuals aged 21 and older. We do not knowingly collect information from minors.

8. Updates to This Policy

We may update this privacy policy from time to time. Changes will be effective upon posting on our website. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this privacy policy, please contact us:

Chatfield Wine & Spirits

Thank you for trusting Chatfield Wine & Spirits!

5. Data Security

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